Study for a qualification in ITIL Service Transition (ST) by taking an online training course!
The purpose of this course is
to help you gain a detailed understanding on industry practices in service
management as documented in the ITIL Service Transition publication.
This course is intended for management and supervisory level staff. You may be involved in Service Transition yourself, or you may just wish to understand the processes and principles involved, as they affect the work that you do.
With this course, you'll receive 6 months access from the date of purchase as well as a FREE exam voucher to use whenever you are ready to sit the exam!
|21 Hours, Self-Paced|
|AXELOS (awarded by Exin)|
|Exam Required (exam voucher included)|
|ITIL Intermediate: Service Transition (ST)||Management-Level Concepts and Core Information of the Supporting Activities Service Transition ensures that the strategy requirements which service design used to design the new or changed service are effectively realized through to the delivery of live services in the service operation stage.|
|Course Overview||The ITIL Service Transition qualification is one of five ITIL Service Lifecycle Courses. Service Transition ensures that the strategy requirements which service design used to design the new or changed service are effectively realized through to the delivery of live services in the service operation stage. It uses the outputs from service design to ensure that service solutions are smoothly migrated to live operation, fulfilling agreed customer and business requirements. This is an accredited, interactive e-Learning course for students who wish to become certified in ITIL Service Transition. As well as in-depth visual learning content, the online course contains audio and video narratives, quizzes and practice exams.|
|Who Should Take This Course||This course will be of benefit to any IT professional who needs to understand the concepts and activities of ITIL Service Design at management level, but not specific details about each of the supporting processes. It is also suitable if you have completed the ITIL Foundation certificate, and you are wishing to advance to higher level ITIL certifications.|
|Accreditation||This course has been accredited by EXIN, who are licensed by AXELOS as an Examination Institute for the ITIL® Service Strategy Certificate in IT Service Management.|
|Examination||This is a multiple choice exam consisting of eight scenario-based questions. Each question is gradient scored, meaning that you will have four answer options to choose from, and each answer will either be worth five marks, three marks, one mark, or zero marks. You will have 90 minutes to complete the exam. The exam is closed book - you cannot make use of any resources or materials during the exam. There are a maximum of 40 potential marks in this exam; to pass you must get at least 28 out of 40 marks correct (70%).|
ITIL® Service Transition (ST) e-Learning - 6 Months Access
- Product Code: ITIL Service Transition (ST) e-Learning
- Availability: In Stock