ITIL® Foundation Training & Certification
The ITIL Foundation Certificate has become the IT industry’s de-facto introductory professional qualification in the field of IT Service Management. Gaining your ITIL Foundation Level certification will enable you to progress your development in IT Service Management, and is a pre-requisite for the next level of ITIL qualifications; ITIL Intermediate, MALC and Expert.
This certification in ITIL practices for IT Service Management is aimed at professionals or others who have a general interest in ITIL. It is a starting point for professionals who need to contribute to ongoing service improvement within their organisations.
Topics include key principles, generic concepts, service management as a practice, selected processes, roles and functions, technology, architecture, competence and training.
Course materials are designed to prepare you for the ITIL Foundation Level exam. Use the Exam Voucher included with this course to take the ITIL Foundation Level exam and complete the certification process.
This course has been accredited by EXIN, who are licensed by AXELOS as an Examination Institute for the ITIL Foundation Certificate in IT Service Management.