• ITIL® Expert Certification Suite e-Learning - 12 months access

ITIL® Expert Certification Suite e-Learning (Exam Vouchers NOT Included) 12 Months Access

If you only wish to purchase e-Learning courses this is a good value. Professionals and Executives who are not interested in certification can use this value package. Those who plan to purchase exam vouchers separately from other sources can benefit from this package as well. 

All 11 courses included within this package are accredited by EXIN, who are licensed by AXELOS as an Examination Institute for an ITIL Expert qualification in IT Service Management.


Language
English
Accrediting Organization
AXELOS (awarded by Exin)
Certification Assessment
Exam Required (not Included) Individual exams for these courses must be purchased separately. Passing scores must be achieved in order to attain Foundation, Intermediate and Expert certification. Web based online proctored certification exams are offered by EXIN.
Description
ITIL Foundation Level Certification ITIL® Foundation e-Learning - 6 Months Access 2 Credits (Exam Voucher Not Included) ITIL Foundation is an important, entry-level qualification for students who want to become knowledgeable about the core elements of the ITIL Framework. The course uses interactive technology, high quality media and downloadable resources to teach the key elements, principles and processes of the 5-stage ITIL Service Lifecyle. Our course has been accredited by EXIN, who are licensed by AXELOS as an Examination Institute for the ITIL® Foundation Certificate in IT Service Management and is ideal for professionals who work within an organization that has implemented ITIL as part of an ongoing service improvement programme.
ITIL Intermediate: Service Strategy (SS) ITIL® Service Strategy (SS) e-Learning - 6 Months Access 3 Credits (Exam Voucher Not Included) Study for an ITIL Service Strategy (SS) qualification today with a fully accredited online training course from Good e-Learning! ITIL Service Strategy (SS) is an intermediate level qualification and is one of five ITIL Service Lifecycle modules covering management and the control of activities and techniques documented in the ITIL Service Strategy publication. On completion, qualified ITIL SS individuals will be able to demonstrate an understanding of the risks and success factors to develop and progress strategy within an organization or programme. Our course has been accredited by EXIN, who are licensed by AXELOS as an Examination Institute for an ITIL® Service Strategy (SS) qualification in IT Service Management.
ITIL Intermediate: Service Design (SD) ITIL® Service Design (SD) e-Learning - 6 Months Access 3 Credits (Exam Voucher Not Included) ITIL Service Design is a free-standing qualification and is one of five ITIL Service Lifecycle modules that can work towards you achieving your ITIL expert qualification. The purpose of this course is to help you gain a detailed understanding on industry practices in service management as documented in the ITIL Service Design publication. This course focuses on the design of IT services and covers the architectures, processes, policies and documentation that will enable you to design services that meet the needs of the organization or programme. Our course has been accredited by EXIN, who are licensed by AXELOS as an Examination Institute for an ITIL® Service Design (SD) qualification in IT Service Management.
ITIL Intermediate: Service Transition (ST) ITIL® Service Transition (ST) e-Learning - 6 Months Access (Exam Voucher Not Included) Study for a qualification in ITIL Service Transition (ST) by taking an online training course. The purpose of this course is to help you gain a detailed understanding on industry practices in service management as documented in the ITIL Service Transition publication. This course is intended for management and supervisory level staff. You may be involved in Service Transition yourself, or you may just wish to understand the processes and principles involved, as they affect the work that you do.
ITIL Intermediate: Service Operation (SO) ITIL® Service Operation (SO) e-Learning - 6 Months Access 3 Credits (Exam Voucher Not Included) ITIL Service Operation is a free-standing qualification and is one of five ITIL Service Lifecycle modules that can work towards you achieving your ITIL expert qualification. The purpose of this course is to help you gain detailed knowledge on industry practices in service management as documented in the ITIL Service Operation publication. The course covers the management-level concepts and core information of the supporting activities within Service Operation, but not specific details about each of the supporting processes. Our course has been accredited by EXIN, who are licensed by AXELOS as an Examination Institute for an ITIL® Service Operation (SO) qualification in IT Service Management.
ITIL Intermediate: Continual Service Improvement (CSI) ITIL® Continual Service Improvement (CSI) e-Learning - 6 Months Access 3 Credits (Exam Voucher Not Included) ITIL Continual Service Improvement is a free-standing qualification and is one of five ITIL Service Lifecycle modules that can work towards you achieving your ITIL expert qualification. The purpose of this course is to help you gain a detailed understanding on industry practices in service management as documented in the ITIL Continual Service Improvement publication.
ITIL Intermediate: Operational Support and Analysis (OSA) ITIL® Operational Support & Analysis (OSA) e-Learning - 6 Months Access 4 Credits (Exam Voucher Not Included) The course is designed to help you to prepare to take and pass the exam leading to the ITIL Intermediate Certificate in Operational Support and Analysis. Success in the exam will also earn you 4 credits towards the 22 credits needed to gain the ITIL Expert qualification. It helps you gain competence in the aspects of service management that relate to OSA, including: · A detailed understanding of the OSA processes: incident management, request fulfilment, event management, problem management, and access management. · The value of OSA activities for the business · How OSA supports and interacts with other service lifecycle activities · How OSA can deliver operational excellence · Organizing for service operation
ITIL Intermediate: Planning, Protection and Optimization (PPO) ITIL® Planning, Protection & Optimization (PPO) e-Learning - 6 Months Access 4 Credits (Exam Voucher Not Included) PPO is a collection of relevant practices from the core ITIL guidance that are related to service optimization, security and the related planning in support of this. It takes a detailed look at some of the processes described in Service Design and Service Strategy and examines each process in terms of the day-to-day operation of the ITIL process.
ITIL Intermediate: Release, Control and Validation (RCV) ITIL® Release, Control & Validation (RCV) e-Learning - 6 Months Access 4 Credits (Exam Vouchers Not Included) ITIL Release, Control & Validation (RCV) is one of four courses that form the ITIL® Intermediate Capability stream and builds on the knowledge you gained in your ITIL® Foundation course. It takes a detailed look at some of the processes described in the Service Transition and Service Operation books. This course will help you gain competence in the aspects of service management that relates to RCV, including: · A detailed understanding of the RCV processes: change management, service validation and testing, service asset and configuration management, knowledge management, change evaluation, and request fulfillment · The principles of service transition · How RCV supports and interacts with other service life-cycle activities · How to measure RCV · RCV roles and responsibilities
ITIL Intermediate: Service Offerings and Agreements (SOA) ITIL® Service Offerings and Agreements (SOA) e-Learning - 6 Months Access 4 Credits (Exam Vouchers Not Included) SOA is a collection of relevant practices from the core guidance that are related to the creation and management of service offerings and the agreements required to support them.
ITIL Expert: Managing Across the Lifecycle (MALC) ITIL® Managing Across the Lifecycle (MALC) e-Learning - 6 Months Access 5 Credits (Exam Voucher Not Included) The purpose of this ITIL Managing Across the Lifecycle (MALC) course is to give candidates the skills to support an organization’s service delivery by bridging the service lifecycle stages. It also allows a successful candidate to demonstrate that they have learned the value of an integrated service management practice, as opposed to separate subject areas. It draws on knowledge gained at the Foundation and Intermediate levels.
Course Overview All 11 courses included within this package are accredited by EXIN, who are licensed by AXELOS as an Examination Institute for an ITIL Expert qualification in IT Service Management.
Who Should Take This Course If you only wish to purchase e-Learning courses this is a good value. Professionals and Executives who are not interested in certification can use this value package. Those who plan to purchase exam vouchers separately from other sources can benefit from this package as well.
Accreditation AXELOS (awarded by Exin)
Examination Exams Vouchers are Not Included

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ITIL® Expert Certification Suite e-Learning - 12 months access

  • Product Code: ITIL Expert Certification Suite e-Learning
  • Availability: In Stock
  • $1,695.00