Service Management

Service Management

IT Service Management is a general term that describes a strategic approach for designing, delivering, managing and improving the way information technology (IT) is used within an organization. The goal of every IT Service Management framework is to ensure that the right processes, people and technology are in place so that the organization can meet its business goals.


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ITIL® Expert Certification Suite e-Learning - 12 months access

ITIL® Expert Certification Suite e-Learning - 12 months access

ITIL® Expert Certification Suite e-Learning (Exam Vouchers NOT Included) 12 Months..

$1,695.00

ITIL® Managing Across the Lifecycle (MALC) e-Learning - 6 Months Access

ITIL® Managing Across the Lifecycle (MALC) e-Learning - 6 Months Access

The purpose of this ITIL Managing Across the Lifecycle  (MALC) course is to give candidate..

$670.00

ITIL® Operational Support & Analysis (OSA) e-Learning - 6 Months Access

ITIL® Operational Support & Analysis (OSA) e-Learning - 6 Months Access

The course is designed to help you to prepare to take and pass the exam leading to the ITIL In..

$670.00

ITIL® Planning, Protection & Optimization (PPO) e-Learning - 6 Months Access

ITIL® Planning, Protection & Optimization (PPO) e-Learning - 6 Months Access

PPO is a collection of relevant practices from the core ITIL guidance that are related to servi..

$670.00

ITIL® Release, Control & Validation (RCV) e-Learning - 6 Months Access

ITIL® Release, Control & Validation (RCV) e-Learning - 6 Months Access

ITIL Release, Control & Validation (RCV) is one of four courses that form the ITIL® Interm..

$670.00

ITIL® Service Design (SD) e-Learning - 6 Months Access

ITIL® Service Design (SD) e-Learning - 6 Months Access

ITIL Service Design is a free-standing qualification and is one of five ITIL Service Lifecycle..

$670.00

ITIL® Service Offerings and Agreements (SOA) e-Learning - 6 Months Access

ITIL® Service Offerings and Agreements (SOA) e-Learning - 6 Months Access

Study for a qualification in ITIL Service Offerings & Agreements (SOA) by taking an online ..

$670.00

ITIL® Service Operation (SO) e-Learning - 6 Months Access

ITIL® Service Operation (SO) e-Learning - 6 Months Access

ITIL Service Operation is a free-standing qualification and is one of five ITIL Service Lifecy..

$670.00

ITIL® Service Strategy (SS) e-Learning - 6 Months Access

ITIL® Service Strategy (SS) e-Learning - 6 Months Access

Study for an ITIL Service Strategy (SS) qualification today with a fully accredited online tra..

$670.00

ITIL® Service Transition (ST) e-Learning - 6 Months Access

ITIL® Service Transition (ST) e-Learning - 6 Months Access

Study for a qualification in ITIL Service Transition (ST) by taking an online training course! ..

$670.00

ITIL® Continual Service Improvement (CSI) e-Learning - 6 Months Access

ITIL® Continual Service Improvement (CSI) e-Learning - 6 Months Access

ITIL Continual Service Improvement is a free-standing qualification and is one of five ITIL Ser..

$670.00

ITIL® Foundation e-Learning - 6 Months Access

ITIL® Foundation e-Learning - 6 Months Access

ITIL Foundation is an important, entry-level qualification for students who want to become kno..

$540.00

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