This course has been developed to provide you with the necessary skills to handle and overcome sales objections and also to negotiate in order to be able to close the sale effectively - in a way that is mutually beneficial to both the customer and own organization.
In this course we will be looking at the last stages of the sales process which lead up to a successful sale – handling objections, negotiating, and closing.
|Recognised by ISMM|
|Written Exercises as you go|
|40 Guided Learning Hours|
|ISMM Level 3 U302 - Handling Objections, Negotiating||This course has been developed to provide you with the necessary skills to handle and overcome sales objections and also to negotiate in order to be able to close the sale effectively - in a way that is mutually beneficial to both the customer and your own organisation.|
|Course Overview||WHAT IS ISMM LEVEL THREE? The Institute of Sales and Marketing Management (ISMM) is a government- recognised industry body dedicated to giving sales and marketing professionals. Their qualifications equip salespeople with the knowledge and skills to help them sell more effectively, professionally and ethically. ISMM level three is aimed at salespeople in their first or second sales role, and is recognised in the same way as an A-level. WHAT’S IN IT? • Prepare and carry out a negotiation plan • Identify any issues that are preventing the customer agreeing the sale • Provide evidence of the strengths of the company’s products or services • Respond to and overcome any objections or concerns • Respond to verbal and nonverbal buying signals • Identify potential opportunities for up-selling or cross-selling • Close the sale and summarise agreements|
|Who Should Take This Course||THIS COURSE IS FOR YOU IF … • You want to learn the skills needed to handle and overcome sales objections • You want to polish your negotiation skills and look at how to close more sales • You have been working in a sales environment for one to two years and want to boost your CV • You want an internationally- recognised qualification approved by the UK government • You are working towards your sales and marketing certificate or diploma and want to earn six credits • You want cost-effective sales training recognised by the UK government without losing office hours|
|Accreditation||Recognised by ISMM|
|Examination||HOW DO I PASS? At points in the course you will pause for a series of targeted written assignments that show you have met the assessment criteria. This will be work-based evidence often referring to your actual day-to-day sales activities.|
ISMM Level 3 U302 - Handling Objections, Negotiating & Closing Sales e-Learning
- Product Code: ISMM Level 3 U302
- Availability: In Stock