The purpose of this ITIL
Managing Across the Lifecycle (MALC) course is to give candidates the skills to
support an organization’s service delivery by bridging the service lifecycle
It also allows a successful candidate to demonstrate that they have learned the value of an integrated service management practice, as opposed to separate subject areas. It draws on knowledge gained at the Foundation and Intermediate levels.
With this course, you'll receive 6 months access from the date of purchase as well as a FREE exam voucher to use whenever you are ready to sit the exam!
|30 Hours, Self-Paced|
|AXELOS (awarded by Exin)|
|Exam Required (exam voucher included)|
|ITIL Expert: Managing Across the Lifecycle (MALC)||Supporting an Organization’s Service Delivery by Bridging the Service Lifecycle Stages ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of one combined service management practice as opposed to separate subject areas.|
|Course Overview||The ITIL Managing Across the Lifecycle qualification completes the ITIL Lifecycle and Capability qualifications and leads to the ITIL Expert qualification. The purpose of this course is to give candidates the skills to support an organization’s service delivery by bridging the service lifecycle stages. The ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value and this knowledge is validated in the associated exam and certification.|
|Who Should Take This Course||The qualification prepares candidates to work in established service management roles, as well as to implement and improve service management practices. The target group for the MALC qualification includes, but is not limited to: Chief Information Officers, Senior IT Managers, IT Managers, Supervisors, IT Professionals, IT Operations Practitioners, IT Development Practitioners.|
|Accreditation||This course has been accredited by EXIN, who are licensed by AXELOS as an Examination Institute for the ITIL® Service Strategy Certificate in IT Service Management.|
|Examination||The examination is set at a higher level of difficulty than the Intermediate exams and will Consists of ten complex multiple choice questions. The exam is based on a case study and between 8 and 10 questions will be case study based. A maximum of 2 questions will not be based on the case study although each question will state clearly whether or not it is case study based. Each question is gradient scored, meaning that you will have four answer options to choose from, and each answer will either be worth five marks, three marks, one mark, or zero marks. You will have 120 minutes to complete the exam. There are a maximum of 50 potential marks in this exam; to pass you must get at least 35 out of 50 marks correct (70%).|
ITIL® Managing Across the Lifecycle (MALC) e-Learning - 6 Months Access
- Product Code: ITIL Managing Across the Lifecycle
- Availability: In Stock